Frequently Asked Questions
Everything you need to know about your Ksubi order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express orders are delivered within 1-2 business days depending on your location.
What is your return policy for denim and apparel?
We offer a 30-day return window for all full-priced items. Products must be in their original condition with all tags and 'Ksubi' signature branding attached.
How do I find the right size in Ksubi jeans?
Our denim typically runs true to size. We recommend checking the specific fit guide on each product page, as styles vary between 'Van Winkle' skinny fits and 'Chitch' tapered legs.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
Can I cancel or modify my order after it has been placed?
Once an order is placed, it is immediately sent to our warehouse for processing. Therefore, we are unable to guarantee any changes or cancellations.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna for eligible regions.