Returns & Exchanges
Ksubi offers returns on full-priced items within 30 days of delivery for a refund or store credit, provided items are in original condition with all tags attached. Please note that final sale items are ineligible for return unless deemed faulty.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your items in their original packaging, ensuring all Ksubi signature tags and security seals remain intact.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; refunds are processed within 5-7 business days of receipt.